User:Susana Garcia Responsible for - Technical Support
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Susana Garcia
Susana Garcia is Macpherson Wiki's Technical Support Manager. Above her is Carlos Ortiz Fernandez Director of Technical Support.
Corporate e-mail
- susana.garcia.st@groupmacpherson.com
- susana.garcia@macphersonwiki.groupmacpherson.com
Functions
Susana's current duties are:
- Supervise the employees of the TS department.
- To evaluate the incidences depending on their procedure.
- Handle priority and red alert complaints.
- Manage technical problems and report them to the supplier.